Yes, AULA keycaps can be compatible with many mechanical and magnetic keyboards, but compatibility depends on your keyboard’s switch type, layout, key sizes, and keycap profile.

Before purchasing or replacing keycaps, check:

Switch stem: Make sure the keycaps use a compatible stem, such as an MX-style cross stem. AULA also offers keycaps designed for both mechanical and magnetic switch keyboards.
Keyboard layout: Confirm whether your keyboard uses ANSI or ISO, as the Enter, Shift, and other key sizes can differ.
Key sizes: Check larger keys such as the Spacebar, Shift, Enter, Backspace, and bottom-row modifiers. A keycap set may fit the standard letter keys but still be incompatible with these positions.
Keyboard size: Make sure the keycap set provides enough coverage for your keyboard layout, such as 60%, 65%, 75%, TKL, or full-size.
Keycap profile: Different profiles, such as Cherry and OEM, have different heights and shapes and can affect the typing feel.

AULA keycap sets list their supported layouts and keyboard sizes on the product page. For example, some AULA sets support both ANSI and ISO layouts and multiple keyboard sizes.

Tip: If you are unsure whether a specific keycap set will fit your AULA keyboard, check the product specifications or contact AULA Support with your exact keyboard model before purchasing.

Yes. Many AULA keycap sets support both ANSI and ISO layouts, but compatibility varies by keycap set.

Before purchasing, check the product specifications to confirm the supported layout. For example, some AULA keycap sets are specifically listed as supporting both ANSI and ISO layouts.

The main differences to check include:

Enter key: ANSI uses a wide horizontal Enter key, while ISO uses a taller, two-row Enter key.
Left Shift: ISO layouts have an additional key next to the left Shift, so the keycap set needs to include the correct key sizes.
Bottom row: Spacebar and modifier key sizes can vary between keyboards.
Language layout: QWERTY, QWERTZ, and AZERTY are different character layouts and should also be checked when choosing keycaps.

Tip: Always check the specific AULA keycap product page for its supported layouts and key sizes before purchasing. If your keyboard uses ISO, make sure the keycap set includes the correct ISO Enter and left-side key configuration.

Not all AULA keycaps are compatible with low-profile keyboards.

Low-profile keyboards may use different switch stems, keycap dimensions, and mounting structures compared with standard-height mechanical keyboards. Therefore, compatibility depends on the specific keyboard model and keycap set.

Before purchasing, check:

Switch stem: Confirm that the keycap uses a compatible stem.
Keycap profile: Low-profile keycaps are designed for shorter switches and a lower typing height.
Key sizes: Check the Spacebar, Shift, Enter, and other larger keys for the correct dimensions.
Keyboard layout: Make sure the keycap set matches your ANSI or ISO layout.
Model compatibility: Check the product page to see whether the keycap set is specifically listed as compatible with your AULA low-profile keyboard.

For example, AULA's low-profile magnetic keyboards use dedicated low-profile magnetic switches, so you should not assume that a standard keycap set will fit.

Tip: If compatibility is not clearly listed, contact AULA Support with your exact keyboard model and the keycap set you are considering before purchasing.

AULA keycaps are available in different profiles depending on the specific keycap set or keyboard model. Common profiles associated with AULA keycaps include Cherry, OEM, KCA, and XDA.

Cherry: Sculpted profile with a relatively lower height than OEM.
OEM: Sculpted profile with a taller height and a familiar traditional typing feel.
KCA: Sculpted profile available for selected models and custom configurations.
XDA: Uniform profile with the same general shape across rows.

For AULA custom keycaps, Cherry profile is currently supported on applicable models, while KCA support is being introduced for selected models. Availability may vary by product and configuration.

Tip: Always check the specific product page for the keycap profile before purchasing. Mixing different sculpted profiles on the same keyboard can result in inconsistent key heights and angles.

PBT and ABS are two common materials used for keycaps. The main differences are durability, surface feel, appearance, and sound.

PBT keycaps: Generally more resistant to wear and shine over time. They often have a slightly textured, dry feel and can produce a deeper, more pronounced sound.
ABS keycaps: Usually have a smoother surface and can offer brighter colors and more flexible designs. They may develop a smoother, shiny surface with extended use.

In general, PBT is a good choice for long-term durability and a textured typing feel, while ABS can be a good choice for smoothness, color options, and certain design styles.

The best choice depends on your preferred typing feel, appearance, sound, and usage scenario.

To ｒｅｐｌａｃｅ keycaps safely, follow these steps:

Turn off and disconnect the keyboard before replacing keycaps.
Use a keycap puller to remove the keycap. Position the puller evenly on both sides of the keycap and pull straight upward.
Avoid twisting or pulling at an angle, as excessive force may damage the keycap or switch stem.
Align the new keycap with the switch stem and press it down gently until it is fully seated.
Test the key after installation to make sure it registers correctly and feels stable.

For larger keys such as the Spacebar, Shift, Enter, and Backspace, pay attention to the stabilizers and make sure the keycap is aligned correctly before pressing it into place.

Tip: Never force a keycap that does not fit. Check the keycap profile, stem compatibility, layout, and key size before installation.

To keep your keycaps clean, follow these steps:

1.Remove the keycaps using a keycap puller. For larger keys, remove them carefully to avoid damaging the stabilizers.
2.Remove loose dust and debris with a soft brush or compressed air.
3.Clean the keycaps with a soft, slightly damp cloth. For removable keycaps, you can also gently wash them with mild soapy water if the keycap material and product instructions allow it.
4.Rinse thoroughly if you washed the keycaps, then let them air-dry completely before reinstalling them.
5.Make sure the keycaps are completely dry before putting them back on the keyboard.

Important: Do not pour or spray liquid directly onto the keyboard or switches. Avoid harsh chemicals, abrasive cleaners, and excessive heat, as they may damage the keycaps, legends, or surface finish.

Tip: Regularly removing dust and oils from your keycaps can help maintain their appearance and typing feel over time.

keycaps are compatible with your keyboard’s switch stem, layout, key sizes, and profile.

Before purchasing third-party keycaps, check:

Switch stem: Standard AULA mechanical keyboards that use MX-style switches can generally use MX-style keycaps.

Keyboard layout: Make sure the keycap set matches your keyboard’s ANSI or ISO layout.

Key sizes: Check the Spacebar, Shift, Enter, Backspace, and bottom-row modifier sizes.

Keyboard size: A keycap set designed for a 75% keyboard, for example, may not cover every position on a different 75% layout.

Keycap profile: Check whether the profile, such as Cherry, OEM, or XDA, matches your preference and intended configuration.

For Hall Effect/magnetic keyboards or low-profile models, compatibility may be different. Do not assume that a standard mechanical keycap set will fit every AULA magnetic or low-profile keyboard. Check the specific product specifications before purchasing.

Tip: If you are unsure, provide AULA Support with your exact keyboard model and the third-party keycap set you are considering. We can help you confirm compatibility before you purchase.

If your keycaps arrive damaged or some keycaps are missing, please:

Check the package contents against the included keycap layout or product description to confirm what is missing.

Do not install damaged keycaps if they are cracked, broken, deformed, or otherwise unusable.

Take clear photos of the damaged keycaps, the complete package contents, and the packaging if there is visible damage.

Contact AULA Support and provide your order information along with the photos and a description of the missing or damaged items.

Keep the original packaging and remaining keycaps until the issue has been resolved.

AULA Support will review the information and advise you on the appropriate next steps.

Tip: If you believe keycaps are missing, check the packaging carefully before contacting support, as smaller keycaps may be packed separately.